How Do I Book Tickets?
You can book tickets for any of our upcoming events directly through our website. Each event will appear as a dedicated product page with full details, pricing, and booking options.
Ways to find event listings:
- Event Collections - Browse the event types on our Gaming Centre landing page & find the event you want to attend.
- Monthly Events Calendar - Navigate through the dedicated events calendar located on our Gaming Centre landing page (or below on this page) - Find the event you’re interested in attending and click its event card to go straight to the booking page.
- Social Media & Email Announcements - We’ll often promote upcoming events across our social channels and newsletters.
Booking an event:
- Simply click “Add to cart” or “Buy Ticket” on the event page, then check out as normal. Ticket prices vary depending on the event type - for example, Pokémon prerelease events are typically £20–£30 per ticket, which includes multiple entry packs and prize packs too.
Please note that most ticketed events are limited to 16 players, which matches our current seat capacity.
Free events:
- Some events, like our Grand Opening, are free to attend and do not require booking. You’ll find details for these on their respective event pages - simply come on down to The Card Vault and join in!
- For some free to attend events such as Trade Nights, booking a ticket may still be required to avoid overcrowding and long queues outside, as we only have a certain amount of capacity inside the Vault!
Tip: For a smoother checkout experience, we recommend signing up for a customer account before booking.
Do I Need To Print My Ticket?
No paper ticket is required. When you arrive at the Gaming Centre, simply provide any of the following as proof of purchase:
- Booking Name
- Order Confirmation Code
- Confirmation Email
Digital versions are absolutely fine - we can check you in quickly using these details.
If you prefer to bring a printed copy, you’re welcome to, but it’s not necessary.
Ticket Purchase Limits
We are currently operating a purchase limit of 1 per person for event tickets. This is to ensure fair access and to manage seating in our 16-seat Gaming Centre.
You’ll be checked in using your booking name or order confirmation code, so please make sure your purchase is made through your own customer account.
If you don’t have an account yet, it only takes a moment to set one up: Sign up.
Tip: For a smoother checkout experience, we recommend signing up for a customer account before booking.
Cancellations & Refunds
Event tickets are fully refundable up to 7 days before the event start date.
If a cancellation request is made within 7 days of the event, tickets become non-refundable due to staffing, prize support, and scheduling commitments already in place.
Contact Us
If you have any more questions regarding event tickets, please fill out the contact form below.
